FAQs

Frequently Asked Questions

  • All
  • General information
  • swimming pools
  • courses
  • Fares & Tickets
  • advantage cards
Courses: Where can I find information about course conditions?
Courses: Can I spontaneously participate in courses without prior registration?
Sports Badge: How can I have my swimming badge removed? What examinations are required?
Parking: Do I have to pay anything to park in the Frankfurt baths car park?
Lost and Found: I lost something while visiting the pool. Where can I report it?
House & bathing rules: Is smoking permitted in the outdoor pools?
Swimwear: Is swimming in a burkini permitted at Frankfurt's swimming pools?
Tickets: Do children and teenagers under 15 get in free?
Tariff: Do guests get free entry on their birthday?
Advantage card: How high is the processing fee when refunding the credit on the advantage card?
Advantage card: Can I cancel my advantage card if I move?
Contact: How can I get in touch with the Frankfurt baths?
New construction projects: Will the Rebstockbad be demolished and rebuilt? Where are replacement water areas?
Women: Are there women's swimming times at the Frankfurt pools?
Where can I turn if I need help?
Courses: Where can I book courses online and submit any complaints?
Courses: Are our water aerobics courses recognized as REHA courses by health insurance companies?
Tickets: Where are the tickets for the sauna facilities sold?

If you have any further questions, please feel free to call us on 069 / 27 10 89 – 10 10 or simply use the contact form.